The Enterprise Income Verification (EIV) system is a Web-based computer system implemented by HUD. It contains employment and income information on individuals participating in HUD's rental assistance programs. This information is used to meet HUD's requirement to independently verify...
Many sites store their resident, financial, and other site-related records in electronic computer files at their management company's office. These files include the site's most vital information: resident files, HUD certification and billing forms, maintenance records, income and...
Most sites ban door-to-door solicitations for the protection and comfort of residents. But HUD says you must allow this practice in one specific situation—for resident organizers. Here's a look at what you can and cannot do, and how to make sure your policy doesn't violate HUD...
Not only is it a smart management practice to keep your household files up-to-date and complete, but it's also something that HUD expects you to do. And not just in time for an occupancy review or audit, but all of the time.
Sloppy files will certainly raise a red flag during a formal...
Suppose you or someone on your staff notices the young son of a resident riding his bike around your parking lot with no adult in sight. Should you scold him and send him home? Ignore him? Find his parent or guardian and lecture them?
Dealing with unsupervised children poses a real...
HUD's model lease clears the way for site owners and managers to access residents' units “for the purpose of making reasonable repairs and periodic inspections.” Doing so can help uncover unsafe or unsanitary conditions and unreported maintenance problems. Dealt with early,...
Requesting photo identification from prospects before taking them to tour a vacant unit is a sound practice for safeguarding your staff, say security consultants. At the same time, fair housing experts caution that, unless you request photo identification from every prospect—not just those...
As you work with families and individuals who apply to live at your site, you may give preference to certain categories of applicants. HUD says that it's okay to establish preferences, as long as you follow certain rules. HUD views the process of assigning preferences to applicants who meet...
It's natural for your residents to have guests for short visits. Even guests who come and stay for an extended period of time are not uncommon. But if your residents think their guests are not really your concern, or if you think it's no big deal if a guest comes now and then, you need...
The ripple effects from an unsteady economy and uneven housing market continue to be felt in the assisted housing industry. Depending upon your geographic location and the type of housing your site includes, you're probably encountering vexing issues, such as ever-growing waiting lists for...
With a majority of the original 20-year Section 8 contracts maturing, many site owners are facing the future with a different rental income situation than they've been accustomed to. For years, Section 8 owners received automatic annual rent increases. These increases, in many cases, put...
