Tenant fraud occurs when an applicant or household member deliberately provides false or misleading information or omits key facts to obtain or increase the amount of assistance provided, and then signs or declares that the lies or omissions are true.
In line with its ongoing process of increasing quality control procedures on REAC inspections, HUD recently implemented a new Quality Assurance Inspection (QAI) process, which may be done within five days of the REAC inspection. Generally, within two business days of the contract inspection, a...
HUD recently issued new guidelines relating to assistance animals under the Fair Housing Act (FHA). Notice FHEO-2020-01, referred to as the “Assistance Animals Notice,” replaces prior HUD guidelines from 2013 and can be found at...
A few months ago, HUD and its Office of Inspector General (OIG) issued a report identifying the top management challenges facing the Department in 2020 and beyond. One of the broad categories identified was ensuring the availability of affordable housing that’s decent, safe, sanitary, and...
Some of your households may have unreimbursed medical expenses that include travel expenses to and from treatment. And if any of these households are classified as elderly or disabled, HUD permits a medical expense deduction to be used to calculate their adjusted annual income. So be sure these...
HUD is in the process of overhauling its Real Estate Assessment Center (REAC) physical inspection protocol. Last year, HUD drastically reduced the notice it would give managers of public and subsidized rental housing before REAC inspections to 14 calendar days. And HUD will eventually replace...
HUD expects owners to enforce program requirements set forth in the HUD Handbook and the HUD model lease. In fact, HUD requires owners to investigate and research discrepancies and possible errors to promote income and rent integrity [HUD Handbook 4350.3, par. 8-18(A)]. Likewise, HUD expects...
Recently, HUD’s focus has been directed to certain websites that may be selling assistance animal verifications. HUD Secretary Ben Carson has written to Chairman of the U.S. Federal Trade Commission (FTC) Joseph J. Simons and Director of the Bureau of Consumer Protection Andrew Smith...
Applicant and tenant file records are important pieces of source documentation that’s used as evidence to support determinations and conclusions in all areas of occupancy. It’s important for a manager to ensure that all tenant application and occupancy files are maintained in...
In the fall, as the heat of summer diminishes, site managers typically experience an increase in pest complaints from residents as outdoor pests move indoors seeking warmth. Site managers also find an increase in bedbug sightings, despite the fact that bedbugs are indoor pests that are rarely...
You and your maintenance staff have different issues to tackle during each season of the year. In the fall, most sites need to prepare for winter. But because some of the things that should be on your “to do” list for fall haven’t been done in an entire year, it’s easy to...
