GETTING KEY INFORMATION FROM APPLICANTS; HANDLING ALIMONY AND CHILD SUPPORT
In this month’s feature, we discussed what information to ask for in your applications. If you don’t get the proper information, you could end up admitting an ineligible or inappropriate household....
AVOIDING MAINTENANCE-RELATED DISCRIMINATION CLAIMS; COMPLYING WITH VAWA
In this month’s feature, we discussed how to prevent maintenance staff from triggering fair housing claims. Sites may face allegations of discriminatory maintenance policies or procedures, or accusations of...
DEALING WITH MOLD PROBLEMS; HIRING A SOCIAL SERVICE COORDINATOR
In this month’s feature, we discussed how to get rid of mold at your site, whether it’s due to a moist environment caused by a natural disaster or by faulty plumbing. You need to know when your maintenance staff...
GETTING REIMBURSED FOR UNIT DAMAGE; RECERTIFYING NEWLY ELDERLY HOUSEHOLDS
In this month’s feature, we discussed how to get reimbursed when former households leave behind unit damage that’s expensive to repair. If the security deposit isn’t big enough to cover the...
USING HOME VISITS TO SCREEN APPLICANTS; ANNUALIZING EMPLOYMENT INCOME
In this month’s feature, we discussed how some management companies conduct a home visit to applicants' current residences before deciding whether to accept or reject them. While HUD allows you to...
DEALING WITH EXIGENT HAZARDS; POSTING FEDERAL SIGNS; DISPOSING OF HOUSEHOLD FILES
In this month’s feature, we discussed what conditions REAC inspectors consider to be exigent health and safety hazards requiring immediate action. And we told you what steps to take to correct these...
AVOIDING MISTAKES WHEN EVICTING RESIDENTS; DEALING WITH A "METH" LAB ON SITE
In this month’s feature, we discussed how to avoid common mistakes that jeopardize your right to evict a resident. Whatever your grounds for eviction, you must follow certain steps to ensure the...
In this month’s feature, we discussed how to avoid audit trouble by spotting and correcting overbilling errors in contractors’ invoices. If you don’t review these invoices, you could unknowingly pay...
ADDING ATTORNEY'S FEES CLAUSE TO LEASE; RESPONDING TO DOMESTIC VIOLENCE
In this month's feature, we discussed how to amend the HUD lease to obligate residents to pay your attorney's fees whenever you have to take any action against them to enforce the lease. You have to get...
GETTING SITE FINANCIAL SNAPSHOT; MAINTAINING A/C SYSTEM
In this month's feature, we discussed how to get a good understanding of a site's financial condition before taking over the management of the site. We listed the types of financial statements to ask for and explained what...
In this issue's compliance article, we discussed how, in case of an audit, you must be able to show that you're paying a reasonable price for contractor services. HUD has some specific guidelines for when you must get cost estimates....
ENSURING SMOOTH MANAGEMENT TRANSITION; COUNTING ABSENT HOUSEHOLD MEMBERS
In this month's feature, we gave you a checklist of documents you should collect when you take over the management of an assisted site from its owner or another management company. During a transition, you need...
