In our feature article on dealing with graffiti on site property, we discussed how important it is to view graffiti as vandalism, not art. Remember, graffiti creates property damage that you have to spend time and resources to fix. In addition,...
Responding to Accommodation Requests; Ensuring Safe Use of Personal Appliances
In this month's feature, we discussed what you need to know about complying with the Fair Housing Act and HUD guidelines on considering reasonable accommodation requests for ground-floor or larger units...
Handling Requests for Live-In Aides, Setting Policy for Community Room Use
In this month's feature, we discussed what you need to know about complying with HUD rules regarding a household's request for a live-in aide. In general, HUD requires you to consider requests for live-in...
Responding to Household Composition Changes; Setting Smoke Detector Policy
In this month's issue, we discussed what you need to know about complying with HUD rules regarding changes in household composition. In general, HUD requires that, when there are changes in household...
Conducting Eviction Meetings; Complying with Accessibility Requirements
In this month's feature, we discussed how to comply with HUD's “10-day” eviction meeting policy. In general, HUD requires that residents must request the meeting within 10 days of receiving your...
Complying with LEP Rules and Elevator Inspection Requirements
In this month's feature, we discussed how to comply with HUD's guidance on helping those with limited English proficiency (LEP) gain access to federally funded services and programs. Under guidance issued in 2007 and...
Complying with TRACS, Building Strong Resident-Management Relationship
In this month's feature, we discussed how to comply with the Tenant Rental Assistance Certification System (TRACS), which HUD designed to help improve financial controls over assisted housing programs through...
Using Form HUD-92006, Providing Protections for Domestic Violence Victims
In this month's feature, we discussed how applicants could provide supplemental information, under new Form HUD-922006, about individuals and organizations in regard to their special care or additional...
Handling Vacated Units, Protecting Resident Information
In this month's feature, we discussed how to determine whether a resident has abandoned a unit and how to deal with situations involving extended absences or abandonment. It is important to make sure any “house rules...
Avoiding Discrimination Complaints from Applicants and Residents with Mental Disabilities
In this special issue, the Insider spoke with an expert on fair housing law to help you learn how to observe the rights of mentally disabled applicants and residents. Here are some important...
Avoiding Charges of Retaliation, Enhancing Energy Efficiency
In this month's feature, we discussed how various federal, state, and local laws prohibit retaliation against renters who assert their rights. To steer clear of claims of unlawful retaliation, be careful to document all of...