If you’re having problems with criminal activity or other undesirable conduct at or near your assisted site, you may want to house a police or security officer in one of your site’s units. The presence of a police or security officer may help deter crime at your site and help create...
You may occasionally get applications from households that want to use their Housing Choice vouchers at your site. The Housing Choice voucher program is a form of rental assistance administered by local public housing agencies (PHAs) that allows households to use vouchers to subsidize the rent...
HUD’s Office of Fair Housing and Equal Opportunity (FHEO) issued its final guidance on limited English proficiency (LEP) in 2007. The final guidance was based on an Executive Order signed by President Clinton in August 2000, later reaffirmed by President Bush with Executive Order 13166,...
You may want to charge households extra fees for certain items or services, especially ones that cost you money. For instance, you may want to charge households a fee for paying rent late or for transferring to another unit.
But HUD doesn’t let you charge households fees over and...
On Sept. 4, 2014, HUD issued Notice H 2014-12 (Implementation of Tenant Participation Requirements in accordance with 24 CFR Part 245). HUD regulations governing tenant participation in multifamily housing projects are found at 24 CFR Part 245 Subpart B. According to HUD, tenant participation is...
The Enterprise Income Verification (EIV) system is a web-based computer system implemented by HUD that owners have been required to use since January 2010. It contains employment and income information on individuals participating in HUD’s rental assistance programs. It derives data from...
On Aug. 12, HUD issued a new Real Estate Assessment Center Compilation Bulletin that supersedes all previous editions and any preceding separate guidance. The bulletin provides updated guidance to Real Estate Assessment Center (REAC) inspectors, answers some of the most common questions received...
When applicants approach the top of the waiting list, you must meet with them to certify their eligibility for housing assistance. HUD requires managers to cover a long list of topics during the initial certification meeting. But site staff may be poorly prepared or may not cover all the...
The departure of a household member can bring about changes that affect a household’s subsidy as well as other aspects of its placement at your site. HUD expects you to stay on top of such changes so that your households are paying the correct amount of rent and your assisted units are...
After years of having a closed waiting list, your site may find itself having enough vacancies to open waiting lists again. HUD allows a site to close waiting lists in the first place for one or more unit sizes when the average wait is excessive, such as one year or more [HUD Handbook 4350.3,...
Dealing with the death of a resident is an understandably difficult task for any site manager. The manager must be sensitive to the fact that the family is grieving the loss of a loved one, busy with funeral arrangements, and handling the financial affairs of...
